Resynchronization History

For any resync that is executed a record is created in the Resync History screen. This history record assists you in keeping track of all resyncs done and what their status is/was. The Remarks column shows the text for records found and processed. When the remarks are populated with (-1) then 1 or more messages failed to be sent to the External System successfully.

How to utilize history and find unsuccessful records:

• Finding resync messages that did not make it, check and note the Start Date and Start Time.

• Go to Message Status. Messages to External System.

• Use the Search Filters to narrow down the messages you are looking for; Populate Module type (i.e. Reservation, Profile, etc.), Created From and Created To for the day of business and Message Type value.

1. From the Exchange menu, select Interface Resync and then select Resynchronization History.
2. The Type and Property values are taken by default. Search and select an Interface that is to be resynced.
3. Click Resync History on any of the resync modules. In the Resync History pop-up window, you can see the Resync Module that was used.
   The following details appear in the pop-up:

   • Status is the resync status. The status options that you can see are:

     • New: Resync has just started.

     • Running: Resync is currently being processed.

     • Completed: Resync is complete and reservations are sent to external system if resync filters have found any records.

   • Start Time and End Time: The time stamps showing full span of time to for the resync to process.

   • Purge: Manual deletion of all resync history. Only resyncs that have not been completed yet will be excluded from the deletion. A warning occurs that has to be confirmed before the purge is performed.

   • Refresh: To see the latest status of all resync activities.