Using Outbound Monitoring

Use Outbound Monitoring to review the outbound web-service call history and view the request & response messages communicated with an outbound external system.

The following details are displayed:

  • Property: Displays the property of the specific outbound transaction. 

  • Reference Id: Displays the logging record reference code for every outbound call.

  • Request Time: Displays the date and time when Outbound Request is initiated from OPERA Cloud to Outbound System.

  • Response Time: Displays the date and time when Outbound Response is received from Outbound System to OPERA Cloud.

  • Status: Displays the HTTP status response code. Example 200 for successful response, 500 for failed response. 

  • Transaction Status: Displays the Outbound call status whether its Successful or Failed. 

  • User Name: Displays the user who performed the outbound flow use task.

Viewing Outbound Web Service Call History

  1. From the Toolbox menu, select System Setup , select Outbound, then select Outbound Monitoring.

  2. Enter search criteria, then click Search.

  3. Click ReferenceID to view the Request and Response messages communicated between OPERA Cloud and the outbound system.

Parent topic: System Setup