Managing Pre-Arrival Lookup Schedules

Use the Pre-Arrival Lookup Scheduler to setup and manage the scheduling of profile lookups for members to occur once daily for the outbound system selected in the Outbound Code for Member Pre-Arrival Search OPERA Control. Once scheduled, a Pre-Arrival Lookup job starts based on the scheduled date and time and executes the lookup for future arrival reservations for the period specified in the Number of Days Pre-Arrival OPERA Control.

If matching profile(s) are found in the outbound system, an Alert, Reservation Trace, or Reservation Note will be added to the reservation, based on the option selected in Delivery Method for Member Pre-Arrival Search OPERA Control.

When Delivery Method for Member Pre-Arrival Search OPERA Control = Alert, select an alert code for the Reservation Alert Code for Member Pre-Arrival Search OPERA Control (Available when the Alerts OPERA Control is active).
When Delivery Method for Member Pre-Arrival Search OPERA Control = Trace, select a trace department for the Trace Department for Member Pre-Arrival Search OPERA Control (Available when the Traces OPERA Control is active)
When Delivery Method for Member Pre-Arrival Search OPERA Control = Note, select a note type for the Reservation Note Type for Member Pre-Arrival Search OPERA Control.

After the scheduled job executes, a status email summarizing to job is sent to the email address specified in the Pre-Arrival Lookup Status Email OPERA Control.

Adding Pre-Arrival Lookup Schedules

From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Pre Arrival Lookup Scheduler.
Click New and complete the following:
1. Property: Select a property from the list.
2. Start Date: Enter or select a start date and time.
3. End Date: Enter or select an optional end date. If no date is entered, the default is +10 years.
4. Click Create.

Deleting Pre-Arrival Lookup Schedules

From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Pre Arrival Lookup Scheduler.
Enter search criteria, then click Search.
Select the pre-arrival lookup schedule in the search result, then click the Delete action icon.

Skipping Pre-Arrival Lookup Schedules for the Current Business Date

To skip the schedule for the current business date:

From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Pre Arrival Lookup Scheduler.
Enter search criteria, then click Search.
Select the pre-arrival lookup schedule in the search result, then click the Skip action icon.
Click Skip to confirm.

Viewing Pre-Arrival Lookup Scheduler Details and Changes log

From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Pre Arrival Lookup Scheduler.
Enter search criteria, then click Search.
Select the pre-arrival lookup schedule in the search result, then click the Details action icon.