Arrivals and Check In

Arrivals management involves overseeing guests arriving at the property, including walk ins, day use arrivals, and groups. You can pre register, advance check in or check in guests, queue, or modify reservations.

Note:

• SMART Search feature is available in the Reservation Arrival screen that allows similarity searching capabilities to search reservation using key guest information like Last Name, First Name, and Email address. (Available when SMART Search OPERA Control is active).
• This feature provides more flexible and efficient way to search for reservations, and is particularly useful when searching for reservations with incomplete or approximate information.
• When similar and exact results exists, you can use the button to view the exact matching results.

• Pre Register Arrival Reservations
  
• Creating a Walk In Reservation
  
• Managing Rooms on Hold
  
• Swapping or Shifting Assigned Rooms
  
• Managing Reservation Queue Status
  
• Managing eSignature Registration Cards
  
• External Guest Notifications
  
• Checking in Reservations
  
• Managing Welcome Offers
  
• About Advanced Folio Payment (Prepayment)
  
• Managing Vouchers