PWA - Managing Add-on Packages

In addition to any package items that are attached to the reservation by the reservation rate code, you can manually add additional package items or package item groups to a reservation and edit certain package features.

This is typically used for on-the-fly requests from guests for items (to be supplied and charged), such as transportation, extra bed, crib, or a tour.

Adding Add-on Packages

  1. From the Ask Oracle menu navigate either to Arrivals, In-House, or Departures.
  2. Select a reservation.
  3. Tap or click the Manage link in the Packages section.
  4. Select the Add Package button.
  5. A list of packages is displayed; use the Filter by Keyword search field to refine the search and/or select a Package Category to filter by:
    1. Code: Displays the package / package group code.
    2. Description: Package description.
    3. Calculation Rule: Determines how the package amount is calculated:
      1. Flat Rate: The price posted as a flat rate, regardless of the number of guests. The flat rate is per guest sharing the room, that is, each share-with in the room is charged the flat rate amount.
      2. Per Person: The price multiplied by the number of Adults plus the number of Children.
      3. Per Adult: The price multiplied by the number of Adults.
      4. Per Child: The price multiplied by the number of Children. With the selection of this calculation rule and the Child Rates By Defined Buckets OPERA Control active packages can be setup with different amounts per child bucket on the Package Details tab.
      5. Per Room: The price times the number of rooms. The Per Room calculation is applied to the room. If a reservation is shared, instead of applying the package per reservation, it considers the package for that room.
    4. Posting Rhythm: Posting frequency of the package.
    5. Price: Shows the package price.
    6. Excluded/Included: Indicates if the package price is excluded or included in the Rate Amount.

    Note:

    Only packages marked as Sell Separate and with a pricing schedule configured for dates matching the reservation dates are listed.

Editing Add-on Packages

  1. From the Ask Oracle menu navigate either to Arrivals, In-House, or Departures.
  2. Select a reservation.
  3. Tap or click the Manage link in the Packages section.
  4. Swipe right on the Package that you would like to modify and select the Edit option.
  5. Update the details:
    1. Start Date / End Date: Dates that define the period during which this package is to be available. Change dates manually or use the calendar tool to select dates.
    2. Prior to check-in you can change the package dates within the reservation time frame.
    3. Excluded Quantity: Enter the number of the package elements to exclude. The Excluded Quantity cannot exceed the Calculated Quantity displayed.
  7. Tap or click the Update button.

Deleting Add-on Packages

  1. From the Ask Oracle menu navigate either to Arrivals, In-House, or Departures.
  2. Select a reservation.
  3. Tap or click the Manage link in the Packages section.
  4. Swipe right on the Package that you would like to modify and select the Delete option.

Note:

When you proceed to delete any inventory items that are configured for the package, those items are also removed.

Parent topic: PWA - Managing Reservation Packages