Configuring Language Codes

Use Languages to identify the native language spoken by guests and contacts. The profile Language value can be sent to integrated systems such as in-room video and voice mail systems for localized communication with guests.

When the Multi Language OPERA Control is active the profile Language value is used to determine the localised RTF stationery template and code Description translation used when generating stationery. When no localized description is configured for a language, the primary Description is used.

  • You can set up translation for code descriptions using the Manage Translations link throughout Administration. For more information, see Configuring Localized Code Descriptions.

  • The Language code in a guest or contact profile determines the stationery template and translation for code descriptions when generating confirmations, receipts and folios.

  • The Language code in sales accounts determines translation for code descriptions on folios, AR statements, AR reminder letters, contracts, quotes, and banquet event orders. For more information, see About Stationery Editor .

Adding Language Codes

  1. From the Administration menu, select Client Relations, select Geographic Management, and then select Languages.

  2. Click New and enter the following details:

    1. Code: Enter a Code for the Language.

    2. Description: Enter a Description of the Language.

      1. Manage Translation: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active.).

    3. Translation Language: Select a translation language from the list. This is used for custom message text translation when generating stationery in the specified language. For more information, see Configuring Stationery Custom Message Texts.

    4. Report Date Language: Select a language from the list to specify the format mask used for dates output on localized stationery.

    5. Sequence: Enter a Sequence number to position the Language in a list.

  3. Click Save or click Save and Continue to create another code.

Editing Language Codes

  1. From the Administration menu, select Client Relations, select Geographic Management, and then select Languages.

  2. Enter search criteria and click Search.

  3. Select the language in search result, then click the vertical ellipsis Action menu and select Edit.

  4. Update details.

  5. Click Save.

Deleting Language Codes

  1. From the Administration menu, select Client Relations, select Geographic Management, and then select Languages.

  2. Enter search criteria and click Search.

  3. Select the language in search result, then click the vertical ellipsis Actions menu and select Delete.

  4. Click Delete to confirm.

Parent topic: Configuring Geographic Components