Processing Batch Deposits

Batch deposit payment processing is available when your property is integrated with a payment partner, for online credit card processing. You can process multiple reservation deposit payments in a batch process and generate a deposit payment receipt for each payment charged to a credit card. If a partial deposit payment is already posted for a deposit request, the remaining amount due will be processed.

Note:

Alternatively, the Batch Deposit Processing procedure can be added as a final End Of Day procedure or interim End of Day procedure when the Income Audit OPERA Control is active. See End of Day Procedures.

Reservation Requirements

• Reservation Payment Instructions has a valid credit card type and card details.

• Reservation has a deposit request with a Due Date matching the current business date. For more information, see Reservation Deposit / Cancellation .

• Reservation Status is Reserved or Due In.

Processing Batch Deposit Payments

1. From the OPERA Cloud menu, select Financials, select Cashiering, and then click Batch Deposits.

2. Enter search criteria, then click Search.

3. Select one or more reservations showing deposit payment due for processing.

4. Click Process Selected to initiate processing of credit card charges.

   1. As each deposit is processed, the following information appears on this screen.

      1. Name: Name of the guest whose deposit is being authorized.

      2. CC Number: Masked credit card number.

      3. Exp. Date: Credit card expiration date.

      4. Amount: Payment amount being charged.

   2. A deposit receipt is generated in the background and available in Receipt History .

   3. Deposit details are saved to the changes log.

      1. The details for the Record Credit Card Approval action type entry will have the following format:

         BATCH DEPOSIT PROCESSING APPROVED 143.75 USD, FOR PAYMENT TYPE }}AX, APPROVAL CODE: 580895, FOR Heald IN {{ROOM 130

      2. In cases where the End of Day procedure runs deposit batch processing, the changes log detail entry will take the form:

         NIGHT AUDIT BATCH DEPOSIT ROUTINE APPROVED 655.53 USD, FOR PAYMENT TYPE VA, APPROVAL CODE: 768364, FOR Casey IN ROOM 1121

Using Pay By Link with Batch Deposits

When the Pay by Link OPERA Control is active and the user has the Pay by Link for Batch Deposits task granted, the Batch Deposit screen supports Pay by Link functionality. You can send payment links and monitor payment status through batch processing.

You can send payment links for all unpaid reservations from the Batch Deposit screen. The links are sent to the primary email address on each reservation.

The PBL Status column shows Waiting for Payment for reservations with active payment links. The Payment Status Check (Pay By Link) search option can be used to identify reservations that are still pending payment.

A status screen displays the results, including links sent successfully, failed deliveries, and reservations without a valid email address. The Print option is also available to support tracking and reconciliation.

1. From the OPERA Cloud menu, select Financials, select Cashiering, and then click Batch Deposits.
2. Enter search criteria, then click Search.
3. Select one or more reservations showing deposit payment due for processing.
4. Click Send Payment Link to initiate the process of sending payment links to the email address associated with the reservation profile.

Checking Payment Status or Resending Payment Link From Batch Deposits

The Payment Status Check (Pay By Link) search option helps identify reservations with outstanding payments. When selected, the Send Payment Link action changes to Resend Payment Link, and the Check Payment Status action is enabled. You can resend an active payment link or generate a new link when the existing link has expired. Selecting Check Payment Status retrieves the latest payment information from the payment service and updates the reservation payment details accordingly.

After the status check is complete, a results screen displays the updated payment status for each reservation, including messages such as Payment Received or Waiting for Payment. The screen also provides a Print option to assist with reconciliation and record tracking.

Payment Status Check

1. From the OPERA Cloud menu, select Financials, select Cashiering, and then click Batch Deposits.
2. Select Payment Status Check (Pay By Link) search criteria, then click Search.
3. Select one or more reservations showing deposit payment due for processing.
4. Click Check Payment Status to check the latest payment status and update the payment details to the reservation.

Resend Pay By Link

1. From the OPERA Cloud menu, select Financials, select Cashiering, and then click Batch Deposits.
2. Select Payment Status Check (Pay By Link) search criteria, then click Search.
3. Select one or more reservations showing deposit payment due for processing.
4. Click Resend Payment Link to resend the payment link of the reservation.