Using Virtual Credit Card

Prerequisites for Using Virtual Credit Card

When the Virtual Credit Card OPERA Control is active in the Credit Card group, properties can manage Virtual Credit Card (VCC) tokens received through external partner integrations via OPI Cloud. The system stores, processes, and tracks VCC tokens throughout payment work-flows.

The Cashiering workspace includes a Virtual Credit Card user task with the following subtasks:

• Add Virtual Credit Card
• Remove Virtual Credit Card

These subtasks control the ability to add or remove the VCC indicator on the Payment Instructions and Look to Book screens.

VCC indicators appear throughout the application for VCC tokens received from external integrations or updated through authorized actions. The VCC indicator appears in payment-related work-flows, including Payment Instructions, Routing, Shares, Split Reservation, Check-In, and Billing. The system also displays VCC indicators in payment components through a VCC check box and dedicated VCC columns in the Payment Instructions Summary, Credit Card Wallet, and Credit Card History screens.

When the Credit Card Wallet OPERA Control is configured for either Profile or Reservation, you can store and retain VCC tokens in the selected wallet type. VCC tokens can also move across folio windows as needed. Refund processing for VCC transactions follows the standard credit card refund work-flow.

VCC payment processing differs from standard credit card processing. VCC transactions skip pre-authorization during Check-In, manual and automatic authorization, and Night Audit processing. During payment and settlement processing, pay-only messages (ccPayOnly / cpPayOnly) are sent to the OPI interface.

Adding VCC Indicator From Payment Instructions

1. From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
2. Enter search criteria, click Search.
3. Select the reservation in search result, click I Want To..., click Payment Instructions or open the reservation presentation and click Payment Instructions details link.
4. Click New/Edit Payment Instructions to add or edit the payment details for a Billing window.
5. Enter the following details:
   1. Payment Instructions: Select a Billing window (1-8) to add or update the VCC payment details accordingly.
      1. Select the VCC check box.
      2. Click Save.

Removing VCC Indicator From Payment Instructions

1. From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
2. Enter search criteria, click Search.
3. Select the reservation in search result, click I Want To..., click Payment Instructions or open the reservation presentation and click Payment Instructions details link.
4. Click New/Edit Payment Instructions to add or edit the payment details for a Billing window.
5. Enter the following details:
   1. Payment Instructions: Select a Billing window (1-8) to add or update the VCC payment details accordingly.
      1. Unselect the VCC check box.
      2. Click Save.