Splitting Reservations

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Reservation Sales Screen.

2. Click Find Reservation.

3. Enter your search criteria.

4. Select a multi-room reservation in the search result, then click Split Reservation.

   1. Use the following split options:
      1. All Reservations: Select to split all reservations from the multi-room reservation.
      2. Single Reservation: Select to split 1 reservation from the multi-room reservation.
   2. Copy guest to all reservations: Select to copy the original reservation guest name to all split reservations. However, Guest field is editable for each split reservation.
   3. Copy payment method to all reservations: Select to copy the original reservation payment method to all split reservations. However, the Payment Method is editable for each split reservation.
5. Update Guest and/or Payment Method for any individual split reservation if applicable.
6. Click Split Reservation to confirm the split.

Copying Reservations

Copying a reservation creates a new reservation based on an existing reservation, regardless of its current status. In the Reservation Sales Screen Availability, you can modify selected details for the newly created reservation.

You can copy a reservation from the following locations:

• An existing reservation in the Find Reservation search results.
• The Future and Past Stays section in the Find Reservation side panel.
• The Edit Reservation Confirmation screen.

The Copy Reservation option in the Future and Past Stays section is not available for multi-segment or pseudo room reservations.

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Reservation Sales Screen.

2. Click Find Reservation.
3. Enter your search criteria and select the reservation in the search results, then click Copy Reservation.
4. Select the reservation information to be copied.
   1. Credit Card: Select check box to copy the credit card payment details. (Available when the Copy Credit Card Payment Method task is assigned). For more information, see Copying Credit Card Payment Method.
   2. Other Payment Methods: Select check box to copy other payment details.
   3. Routing: Select check box to copy routing instructions. (Available when the Routing OPERA Control is active).
   4. Notes: Select check box to copy reservation notes.
   5. Item Inventory: Select check box to copy item inventory. (Available when the Item Inventory OPERA Control is active).
   6. Specials: Select check box to copy specials.
   7. Package: Select check box to copy sell separate packages.
   8. 1. Custom Reference: Select check box to copy custom reference.
      2. Promotions: Select check box to copy custom reference.
      3. Click Copy Reservation.