Viewing Future & Past Leisure Experiences

For prerequisites, see Prerequisites for Future & Past Leisure Experiences.

You can view a Sales Account's future and past Blocks. The Block details include the Block Code and Block Name, Arrival, Room Nights, Departure Date, Room Status, and Event Status.

Future & Past Leisure Experiences shows the total number of Leisure Experiences linked to the guest profile regardless of status.

In multi-property operations, you can view leisure experiences at properties associated to your hub location. From a property location, you can view leisure experiences only for that property.

Viewing Future & Past Leisure Experiences

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.
2. Click the View By list and select a profile type, such as a Company, Travel Agent, or Source.
3. Enter search criteria and click Search.
4. Select the profile in the search results and open the presentation screen. Under the Profile main indicator, go to Future & Past Leisure Experiences.
5. The panel displays the list of Future & Past Leisure Experiences in chronological order.
6. Use the action links available for the status of the experience: Post Payment for passer-by reservations, View Change Logs, Edit, Check In, Check Out, and Cancel.

Scheduling a New Experience

From the guest's profile, select Schedule New Experience to schedule a passer-by experience.