Brazil - OPERA Cloud SNRHOS Guest Profile Handling

The Brazil OPERA Cloud SNRHOS v2 BASIC/JSON setup guidance is updated for main, accompanying, and shared reservation guests. Set Reservation Event with Profile Elements and Reservation Event with Share Reservation Guest Profile Elements to On with the applicable UPDATE PROFILE fiscal business event configuration.

The guidance separates ACCOMPANYING PROFILE and SHARE PROFILE processing, explains PRIMARY SHARE GUEST NAME ID, and describes how OFIS builds the guest list during CHECK OUT while protecting personally identifiable information.

• Main guest contact mapping uses EMAIL, POSTAL CODE, and ADDRESS1 through ADDRESS4.
• Shared reservation guidance covers adult-only groups, adult primary guests with minors, minor main guests, non-primary adults, and only-minor groups.
• The primary or initiating share guest must be an adult because SERPRO requires an adult reservation holder for minor guests.