Credit Card Guarantee through the OPERA Cloud Application (Card Present)

The Card Present check box is deselected by default and remains deselected if you manually enter a credit card number. A 'Credit card was manually entered' message appears when you manually enter a credit card. This check box is automatically selected if you insert or swipe a credit card in a credit card terminal.

Note:

Card Present’ check box is displayed only when Payment Services Directive parameter is active.
  • From the Administration menu, go to Enterprise | OPERA Controls | Groups | Credit Card | Parameters

  • Turn On Payment Service Directive option


This image shows how to enable Payment Services Directive parameter
To enter a card number through OPERA Cloud:
  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then click Manage Reservation.

  2. Search for and open the reservation.

  3. Click I Want To… and select Payment Instructions.

  4. ClickNew/Edit Payment Instructions.

  5. Select the Method of payment.

  6. Click Get Token. This step triggers the Payment device.

    This image shows the payment instructions window

    Note:

    If you are accessing the Payment device for the first time after Chip and Pin installation, a panel appears to select a Credit Card Terminal (the pin pad terminal mapping is previously completed by the OPI Installer).
  7. Select a terminal to be activated for this transaction.

    Once the terminal is selected, it will be saved for future use until the application or browser cache is cleared.

  8. Click Select Terminal.

    This image shows how to select a credit card terminal from the payment instructions window
  9. A request to receive a token is automatically initiated.

  10. The device is activated to swipe, or chip read the card.

  11. The Token, Card Type, Expiration Date, and last 4 digits of the card number are successfully returned.

    The Card Present check box is automatically selected indicating the card was present.

  12. Click Save . The token is saved into a reservation.

    This image shows the payment instructions window