Deposit Cancellation (Reversal)

To cancel an advanced deposit:

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Search for and open the reservation.

  3. Click I Want To… and select Deposit / Cancellation.

  4. Enter a negative amount in the Deposit Amount field.

  5. Enter the Due Date.

  6. Enter the comments, if any.

  7. Click Save.

    This image shows the deposit cancellation screen
  8. The Reversal is processed and appears in the reservation as shown in the image below.

    This image shows the deposit cancellation screen