ICSR Pending screen icons

Note:

This section applies only to Argus Safety environments. For Safety One Argus environments, refer to the Oracle Life Sciences Consolidated Intake User Guide.

After you accept, authenticate and queue an ICSR report, the report is then processed by background AG services. On the ICSR Pending screen, you can view the processing status of your report. Each status is depicted by an icon and a status legend is displayed at the bottom of the screen, as seen below:

To see the status changes, you can refresh your screen by using the search option.

Table 6-2 Status icons descriptions

Icon	Status	Description
	Queued	This icon is displayed when you accepted, authenticated, and queued the report for the AG service to process it. When in this status, the actual processing has not started. In addition, the check box next to the report is disabled and you can not perform any actions on this report.
	Processing	This icon is displayed when the AG service has started processing the report. Note: Once processing is successful, the report will move to the ICSR Processed screen. When in this status, the check box next to the report is disabled and you can not perform any actions on this report.
	Retry in progress	If a report was not processed successfully, the system will retry before it marks the report as a failure. b. The default number of retries is 3. In addition, the number of retries that can be attempted is determined by the following new profile switch in Argus Console > Common profile Switch > Background Services: Number of retries to be done for an unsuccessful report to be picked for reprocessing by Auto Accept AG Process. This profile switch allows values from 1-999. The time interval for re-processing is determined by the following profile switch in Argus: Number of minutes to wait for a unsuccessful report to be picked for reprocessing by Auto Accept AG Process The default value for this switch is 60. For the two Console profile switches above: You can enter a 3-digit number; however, you enter zero, the following warning message is displayed: Please enter numeric value greater than zero. If you enter non-numeric and negative values, the following warning message is displayed: This field can not contain non - numeric value! If a save is successful, the following message is displayed: Common profile has been saved. The Details pop-up window shows the error link with the reason the report failed to be processed. When in this status, the check box next to the report is disabled and you cannot perform any actions on this report.
	Failed	If the report could not be processed by the background service after three retries, it is marked as Failed. The Details pop-up window shows the error link with the reason the report failed to be processed. When a report is in this status and the actual processing is completed, you can attempt to accept or reject the report again. The check box for these reports is enabled, so you can select Bulk Accept or Reject.