Automatic switchover to Single Product View in Event Assessment screen based on threshold

Summary

Event assessment switches to Single Product view based on the configuration set for cases with a large volume of event assessment records (Enhancement 37689252)

Description

The Case Form > Event Assessment screen is enhanced to automatically switch to a single product view based on the values provided in the new common profile switch, Row limit for automatic switching to Single Product view. This new common profile switch has been added to Common Profile > Case Processing > Assessments.

Thus, the Event Assessment screen allows user operations for cases with a large number of records displayed on the Event Assessment window. The default value is set to 5000 and it is configurable within the range of 1 to 99,999. When the total number of rows in event assessment exceeds 5000, then the Event Assessment screen automatically displays assessments for only one product at a time.

When the single product view is set automatically in a case, the options to view All, Company Product(s), and Non-Company Product(s) are not available in the Event Assessment > Product selection list of values. This enables a responsive event assessment window and allows user operations for cases with a large number of records.

This new switch applies only to cases where the threshold exceeds the row limit for automatic switching to Single Product view.