Accepting Local Events

1. Before accepting an event, search for duplicates to check if a similar event is not associated with a case at Central.
2. Click the icon associated with the incoming event and select Accept Local Event.
3. If the system is configured for manual numbering of cases, enter the Case ID Number and click OK.
4. If the system is configured for automatic numbering of cases, a Case ID Number is automatically allotted to the case.
5. In the Accept Local Event dialog, click OK.

When the case is accepted, the Accept icon appears next to the case.

For more information, see:

• Accepting Events for Initial Cases
  
• Accepting Events for Follow-up Cases
  
• Entering Follow-up Information