View Acknowledgement Information

In Oracle Argus Safety, you can view detailed acknowledgement information for a report sent to a trading partner or a regulatory authority. Use the following procedure to view acknowledgement information.

The status of each report is updated, based on the information extracted from the ICSR acknowledgment, irrespective of the transmission status (Success or Failure).

The acknowledgement information such as acknowledgement message tracking #, acknowledgement report tracking #, date acknowledge initiated, company ICSR message and error reported by receiver is displayed in the Report Details dialog.

1. On the Regulatory Reports tab of the Case Form, click the E2B report and select View Report Details.
   
2. When the system opens the Report Details dialog, click View ACK Information to view the acknowledgement details for that report. If the report is rejected, an error message or a comment appears in the Notes area of the dialog
3. When the Acknowledgement Information dialog opens, perform one of the following:
   • Click Print to print the acknowledgement details
   • Click OK to close the dialog box.