Column Descriptions

The following table describes the columns in the Duration Case Read Per User/State - Statistical Overview report:

Table A-63 Duration Case Read Per User/State - Statistical Overview

Table Heading Column Heading Measure

Case Work User

User With Case Open ID

Case Work User.User With Case Open ID

Case Work User

Workflow State At Case Open

Case Work User.Workflow State At Case Open

Case Work User

Avg Duration Case Read Per User / State (Days)

Case Work User.Avg Duration Case Read Per User / State