1. User's Guide
  2. Dashboards and Reports
  3. Oracle Argus Analytics Reports
  4. Duration Case Idle – Statistical Overview
  5. Column Descriptions

Column Descriptions

The following table describes the columns in the Duration Case Idle - Statistical Overview report:

Table A-64 Duration Case Idle - Statistical Overview

Table Heading Column Heading Measure

Case Routing

Min Duration Case Idle (Days)

Case Routing.Min Duration Case Idle

Case Routing

Max Duration Case Idle (Days)

Case Routing.Max Duration Case Idle

Case Routing

Avg Duration Case Idle Per Routing (Days)

Case Routing.Avg Duration Case Idle Per Routing

Case Routing

Avg Duration Case Idle Per Version (Days)

Case Routing.Avg Duration Case Idle Per Version

Case Routing

Avg Duration Case Idle Per Case (Days)

Case Routing.Avg Duration Case Idle Per Case

Parent topic: Duration Case Idle – Statistical Overview