Pending Cases – Line Listing

This report lists the pending cases by Case ID, including data from key case fields.

This report can be used to drill down to the case details of the pending cases. This indicates which cases can be reassigned, if workflow balancing is necessary.

For more information, see:

• Audience
  
• Report Type
  
• Location
  
• Dimensions
  
• Supplementary Prompts
  
• Reports Referenced
  
• Reports Referencing This Report
  
• Column Descriptions