Pending Cases – Lock Compliance Overview

This report displays an overview of the lock compliance of pending cases by user group. This report can be used to compare the current, real-time lock compliance of the user groups that are processing cases. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

For more information, see:

• Audience
  
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• Dimensions
  
• Supplementary Prompts
  
• Reports Referenced
  
• Reports Referencing This Report
  
• Column Descriptions