Add attachments to your case

The Additional Information tab lets you attach notes and other items to a case. For example, you could attach a fax message that came in as part of the case and needs to be scanned and attached or an electronic file received by email. It also lets you set up cross-references to other cases such as links between cases referring to mothers and children. The total number of attachments and references attached to a case appears in the header.

• When you click the hyperlink and a reference case is present, the system opens a case number irrespective of the selected reference type when you clicked the hyperlink.
• If no sites are defined for the attachments classification, the system permits all users to view the attachments on the Additional Information tab.
• The system permits Workflow Enterprise to view all attachments across all sites.
• You can send different Case Form attachments to different agencies, based on the Attachment classification specified to the Receiving Agency in the Reporting Destination Codelist in the Oracle Argus Console. For more information, refer to the Oracle Argus Safety Administration Guide.

• After the records in Notes and Attachments are sorted, if the following options are invoked without closing the case, the sort order is respected in these modules:

  • Case Form Print
  • Medical Review
  • Copied Case

For more information, see:

• Enter additional information for the attachments
  
• Sort attachments
  
• Search for Documentum links
  
• Attach files to a case
  
• Enter keywords
  
• Attach references to a case
  
• View and print attachments