Track bulk incoming ICSR reports

The Bulk Incoming ICR Reports enable you to import multiple ICSR reports that are sent by the agency or trading partner.

During Bulk import, you can use the Message / Batch Number field option to retrieve reports belonging to the same batch number. If no value is specified in this field, then all batch numbers are selected.

You can retrieve reports belonging to a particular WWID with the World Wide Unique # field. This field also supports wildcard search.

To view the Bulk Incoming Reports:

  1. Select multiple reports from the Incoming ICSR Reports screen.
  2. Click Accept ICSRs.

Note that:

  • The reports that are imported can be a combination of Initial, Follow-up, and Nullification reports.
  • The only pre-requisite for this dialog box is that Case numbering should be set to auto-numbering and not manually.
  • Bulk Incoming Reports does not prevent the duplicate cases to be loaded into the system.