Create a new enterprise in Oracle Argus Mart

To create a new enterprise in Oracle Argus Mart, you need to create a change request ticket in Life Sciences Customer Support Portal.

1. Log in to the Life Sciences Customer Support Portal.
2. On the upper-right side of the screen, click Switch to old portal.

   Note:

   A new Oracle Life Sciences Support Cloud portal is currently rolled out, while the old portal is still available. Until the new portal is completely functional, all the information presented in this guide about the customer support portal is referring to the old portal.
3. On the upper-side menu, click Change Requests.
4. Under the menu bar, on the right side of the screen, click Create a new Change Request.
5. On the General Information/Action tile, click Create a Request.
   The screen Submit a request to our hosting team appears.
6. From the Category drop-down list, expand Service Request, then Application, General, and select Action.
7. From the Customer drop-down list, search for your company's name and select it from the list.
8. From the Product drop-down list, select Argus Safety.
9. From the Business Service drop-down list, select the name of the server where you want to create the enterprise.
10. From the Action drop-down list, select Other.
11. From the Oracle Internal radio buttons, select No.
12. From the Environment drop-down list, select the environment where you want to create the new enterprise, and make sure your selection is consistent with the value you selected in the Business Service drop-down above.
13. In the Summary field, enter a short description of your request.

    Example: Create enterprise <enterprise name> in the <environment name> environment.

14. In the Description field, enter a detailed description of your request, including the enterprise to use as a source for the configuration of the new enterprise.

    Example: Please create a new enterprise named <enterprise name> in the <environment name> environment, using <source enterprise name> as a source to copy the configuration.

15. In the Additional Contacts field you can enter one or more email addresses to be notified about this change request, separated by a semicolon.
16. If you use an sFTP location to exchange files with the Oracle team, enter its address in the sFTP path field.
    If you don't use sFTP and prefer to attach the documents directly to this change request, select Tick if sFTP path is not applicable for this request.
17. Select appropriate values from the Severity and Implementation Window drop-down lists.
18. In the Date Required By field, select a value from the calendar.
19. Click Submit.