Reset a user password

You can reset a user password either in IDCS or by the CDA user.

To reset a user password in IDCS

You can yourself reset the password on self-service basis.

1. In the Login page, click Forgot password.
2. In the What’s your user name? field, enter the user name, and click Next.

   A message appears as “Password Reset Notification Sent” to your email.

   A notification email is sent to the user with a link by which the user can reset their password.

3. Click the Password Reset link in email. The link redirects to the Password Reset page.
4. In the Password Reset page, enter new password to reset the password.

To reset a user password with the help from the CDA user

1. Log in to the Identity Cloud Service Console as the CDA user.
2. Under Identity Domain, check the check box of the user for whom you want to reset the password.
3. Click More actions > Reset Password.
4. In the next page, click Reset Password.

   A notification email is sent to the user with a link by which the user can reset their password.

5. As the end-user, click the Password Reset link in email. The link redirects to the Password Reset page.
6. In the Password Reset page, the end-user enters new password to reset the password.