Configuring Translation Service

Argus case processing user or medical reviewer can translate the narratives, company/sender comments, and other multi-lingual fields by calling the translation service through the translation adapter. This translation adapter can be integrated with Argus using configuration in Console. The configured translation adapter, auto-translates the text entered in the system to the target language instead of the manual process of translation outside Argus and then manually copying the translated text in to Argus.

Note:

This menu is visible only if you belong to groups with access set to Enabled on the Webservice screen in

Console > Access Management > Argus >
                    Groups > Menus > Webservice

.

To set up the translation service:

Using OOTB OCI Adapter
The OCI Translation Adapter enhances Oracle Argus Safety by integrating with the OCI Language Translation Service. This tool allows users to translate text seamlessly within the application's multilingual dialog boxes. It transforms input parameters from Argus into a format compatible with the translation service and reformats the output for usability within Argus. For more details, Log in to My Oracle Support and search for the following article: 3021496.1.
1. Raise service request for Adapter configuration: If you want to use OCI translation service which is available out-of-the-box then raise a Change request with the Oracle AMS team from Oracle Life Sciences Support Cloud.
2. Enable the translation service: Go to Console > System Configuration > Webservice > Bridge Configuration. In the Service Assembly section, select Translation in the Service drop down. In the Service Settings section, check the Enable Translation Service checkbox.
Note:
By default, this checkbox is unchecked.
Using Custom Adapter:
If you want to use any other translation service then follow the below steps:
1. Build the adapter
  Based on the translation service to be used for translation, an adapter must be developed that includes generation of a DLL file and a configuration JSON file.
  
  Note:
  For more details, Log in to My Oracle Support and search for the following article: 3021496.1.
2. Configure the bridge for integration with translation adapter in Console.
  1. Go to Console > System Configuration > Webservice > Bridge Configuration.
  2. In the Service Assembly section, enter the following parameters:
    1. In the Service drop down, select Translation.
    2. In the Class Name field, enter the DLL name.
    3. In the Assembly File Name field, enter the name of the adapter DLL file created via the configuration files on the web server to configure the translation adapter.
    4. In the Configuration JSON File, upload the configuration file created in Step 1 with .json extension containing configurations required by the Translation Adapter such as API URL, maximum character limit, delimiter, username, password, and so on.
    5. In the Service Status field, the status of the translation adapter appears as:
      - Not configured (default)
      - Configured
      - Argus Safety API Load Balancer URL is not configured
        
        Note:
        You can configure the API Load Balancer URL option in the default enterprise.
    Note:
    These settings are applied at global level and not enterprise specific.
3. Enable the translation service
  In the Service Settings section, check the Enable Translation Service checkbox. By default, this checkbox is unchecked.
  
  Note:
  This option is specific to each enterprise. Any changes made to the translation capabilities impacts only the enterprise for which the changes are made.
4. Update the Language code list
  Click Save.
  
  The translation codes being used by the translation service configured in the translation adapter can be viewed or updated from the Console > Code Lists > Flexible Data Re-categorization > Code List Name > Languages. These translation codes appear under Trans_Lang_Code field.
5. When the configuration is complete, perform an IISRESET for the settings to become effective.
6. To Upload the Translation Adapter DLL file on each Web server, raise a Change request with the Oracle AMS team from Oracle Life Sciences Support Cloud providing the adapter DLL file to be uploaded on each server.

To disable the translation service:

Go to Console > System Configuration > Webservice > Bridge Configuration.
In the Service drop down, select Translation.
In the Service Settings section, deselect the Enable Translation Service checkbox.

Note:
This procedure disables the translation service only for the specific enterprise.
To disable the translation service for multiple enterprises, you must repeat the procedure for each enterprise respectively.