Create a new enterprise in Oracle Argus Mart

To create a new enterprise in Oracle Argus Mart, you need to create a change request ticket in Life Sciences Customer Support Portal.

  1. Log in to the Life Sciences Customer Support Portal.
  2. Click Create Request in the upper right corner, then select Support Request.
  3. In the Summary field, enter a short description of your request.

    Example: Create enterprise <enterprise name> in the <environment name> environment.

  4. Select appropriate values from the Severity drop-down lists.
  5. In the Description field, enter a detailed description of your request, including the enterprise to use as a source for the configuration of the new enterprise.

    Example: Please create a new enterprise named <enterprise name> in the <environment name> environment, using <source enterprise name> as a source to copy the configuration.

  6. If you have a ticket reference number that corresponds to this request, enter it in the Alternative reference number (if applicable) field.
  7. From the Oracle Internal radio buttons, select No.
  8. From the Customer drop-down list, search for your company's name and select it from the list.
  9. From the Product drop-down list, select Argus Safety.
  10. From the Business Service drop-down list, select the name of the server where you want to create the enterprise.
  11. From the Issue Category drop-down list, select Other.
  12. From the Environment drop-down list, select the environment where you want to create the new enterprise, and make sure your selection is consistent with the value you selected in the Business Service drop-down above.
    If you select Other or Not Sure, enter the URL of the application in the Application URL/Website Address field.
  13. You can attach files relevant to the request in the Attachments section.
  14. In the Additional Watchers field you can enter one or more email addresses to be notified about this change request, separated by a semicolon.
  15. Click Submit.