Use the Quick Launch Toolbar

The Quick Launch Toolbar is on the top right side of the screen.

Figure 1-1 Quick Launch Toolbar

Place the cursor over each icon to view the tool tip, which describes the role of each icon.

Note:

Shortcut keys are driven by a combination of common profile switches and menu access rights. For the example:

The Case Save shortcut/icon is visible only to users who have been granted access to save the case in the group configuration. If the menu option is disabled in the group configuration for a user, the respective shortcut /icon is also removed. 

Certain shortcuts/icons such as Field Validation are enabled only through a common profile switch. Shortcuts/icons that are driven through common profile switches are global to all users and are not controlled by group permissions.

Icon	Tool Tip	Description
	New Case	Displays the Initial Case Entry dialog box.
	Open Case	Displays the Case Search dialog box.
	Worklist	Displays the Worklist dialog box. If no default Worklist option is defined, then Worklist - New is displayed.