Changing the order in which assignment rules run

Oracle recommends that you organize assignment rules so that the rules most likely to match the incoming requests appear first on the Assignment Rules page. Assignment rules run in the order they appear on the Assignment Rules page. Copied assignment rules appear after original rules.

1. Select Coding Setup > Assignment Rules.
   The Assignment Rules page appears.
2. In the Order field, specify the order in which to run the rules.
3. Click Refresh ().