Sites, labs, depots, settings, and user management

Manual shipments take longer to create (former known issue)

Clinical supply managers: Now, when you attempt to create a manual shipment in a larger study, the shipment is created quickly, without having to wait a little over a minute or more to have it displayed in the system. Previously, it took longer than expected to create a manual shipment in the application.

Retracted workaround: None. (Issue 33361237)

Custom country DNS values are not effective (former known issue)

Clinical supply managers: Now, when you specify a custom value of 0, and then 1, for the Do Not Ship (DNS) field, the update is properly reflected in the user interface when you create a shipment. Previously, when you specified a custom value of 0, and then 1, for the Do Not Ship (DNS) field, you may have noticed that the country update was not effective when you created a shipment. Specifically, when you attempted to add kits to a pending shipment, you should not have seen any available kits from the blinded lot when the Do Not Ship (DNS) value was set to 0. However, you did see kits that could be added to the shipment. This issue occurred when you attempted to make these changes and the expiry date was the current date.

Retracted workaround: None. (Issue 33325952)

Query-related data is incorrectly displayed for a subject (former known issue)

Clinical Research Associates (CRAs): Now, on the Subject page, after you view the associated queries of a selected subject, and you then select another subject, the query-related data for that subject is displayed as expected. Previously, you may have noticed that the query-related data for a subject was displayed for other subjects, too.

For example, after viewing the queries of a selected subject, when you attempted to navigate to the visit of a different subject, and expanded the Queries pane, you may have noticed that data for another subject was displayed in that section.

Retracted workaround: None. (Issue 33399119)

A lab form is generating errors during the study conduct period (former known issue)

Site users: Now, when you attempt to select a lab and complete a lab form, the application works as expected. Previously, there were issues with the way lab data was being loaded into the system for all labs in your study. In turn, this generated several errors anytime you attempted to select a lab or complete all rows in a lab form.

Retracted workaround: None. (Issue 33495033)