14 Download the PVP from Secure Sites (all customers)

Note:

Depending on the applications that you use in your work, you may have the following options for downloading the Product Verification Pack (PVP):
  • If you have access and work with other Oracle on-premise applications, then you more than likely already have a MOS account and can successfully download the PVP from My Oracle Support (MOS). You can also choose to download the PVP from the Secure Sites website.
  • If you have access and work with Oracle Clinical One Platform only, then we recommend you download the PVP from Secure Sites. If you want to download the PVP from MOS, your Oracle point of contact performs the required steps for you.

Prerequisites

To access and download your PVP from Secure Sites, you need to have an Oracle account and be granted access by Oracle to the specific Secure Sites folder.

Gain access to the Secure Sites platform

You can request access for multiple users on your team. To do that for each user, follow these steps:
  1. Verify that the person on your team requiring access to Secure Sites has an Oracle account.
    • If they don't have an Oracle account or you're unsure of whether they have one, you must create an Oracle account them. For step-by-step instructions, see Create your Oracle account.
    • If they already have an Oracle account, then this step is complete.
  2. After their Oracle account is set up, send an email to your Oracle Clinical One Platform Project Manager (or your main Oracle Clinical One Platform point of contact). We recommend that you draft the email as follows:

    Note:

    If you're requesting access for multiple people on your team, the email's body should contain details of all of the users you want to have access to Secure Sites.
    • Subject line: Request for access to PVPs in Secure Sites – (your company name)
    • Email text: For each of the below users, please grant access to the PVP folder in Secure Sites:
      User's first and last name User's company email address User's country
      John Doe john.doe@yourcompany.com United States of America
      Kari Lamare kari.lamare@yourcompany.com France

When Oracle has processed all access requests, each user receives an automated email containing a link to the PVP Secure Sites folder. If users do not receive an email, they should check their Junk or Spam email folder. We also recommend they contact their IT group about possible spam filtering.

Users have 24 hours to click the link they receive over email and access the site. If the link expires, or if the users do not receive an email, contact your Oracle Clinical One Platform Project Manager (or your main Oracle Oracle Clinical One Platform point of contact) to have a new email generated.

Note:

Once access to the customer’s reading room is granted, it will remain active throughout the life of the contract and the project manager does not need to request access each time a new PVP is uploaded. Please note, only two releases will be available in the reading room at one time. Once a new release is ready for upload, the oldest will be removed.

Download the PVP from Secure Sites

First, make sure you bookmark your Oracle Clinical One Platform Secure Sites link for future use. This same location will be used by Oracle to upload the Oracle Clinical One Platform PVP release information.

After that, download the PVP ZIP file, the individual PVP documents, or supporting documentation. For step-by-step instructions, go to the relevant release folder, and do one of the following:

To download the full PVP ZIP file:
  1. Click Download (The Download icon has an arrow pointing downwards.) to the right of the file or select the checkbox to the left of the file.

    Once selected, an Actions bar appears above the documents.

  2. Click Download Selected File (The Download icon has an arrow pointing downwards.).

    The download process starts. Depending on the bandwidth, this process might take a few minutes.

To download individual files:
  1. Select the checxbox of one or multiple files.

    An Actions bar appears above the documents.

  2. Click Download Selected File (The Download icon has an arrow pointing downwards.).

    The download process starts and the files will be combined in a ZIP archive file.

    Tip:

    You can also click the Download icon (The Download icon has an arrow pointing downwards.) next to the file requiring download. This will download the individual files without grouping them into a ZIP archive.

    Once the download process is complete, you can close the window.