About clearing dynamic questions

Consider these points when it comes to clearing dynamic questions.

Impact on integrations

The inbound multi-IWR integration that is configured to send data for dynamically-displayed questions only (and not the determining question) requires an external request to clear the data before you can update their determining question. If you're using this integration and you configured it to send data into the system for both types of questions (determining and dynamically-displayed), then you must work with the integration manager to ensure that the external request first clears the dynamically-displayed questions, and then their determining question.

Impact on reports

When it comes to reports, consider the following:
  • If a label question in a repeating form is cleared, the Answer and Visit History and the Subject Data report record an event that the labeled question's value was cleared.
  • The Subject Data report includes a new value of Cleared - Dynamic hidden in the Reason for Change column for each dynamic question that is hidden. This value is included only when you select Yes for the Include Cleared Data setting.

Note:

Data that is cleared will not be included in the Subject Data Extract.