Configure the connection to Oracle mHealth Connector so you can dispense devices

When a study dispenses IoT-enabled devices managed with Oracle mHealth Connector, you must establish a connection with Oracle mHealth Connector so that data collected from the devices can be sent to the appropriate application. To establish a connection, you enter a user name, password, and URLs for Oracle mHealth Connector. This procedure can also apply to rollover studies, according to how the rollover study is designed.

Tip:

While some tasks in a study's settings must be performed one time for each mode, this task needs to be done only one time for an entire study.
The user account for Oracle mHealth Connector is created in Oracle Life Sciences Identity and Access Management Service. The user account must have the mHealth_External_Web_Services-System_Users_Only role.
  1. Open the study settings.
  2. Below the study name, click the Device Service tab.
  3. Fill in the fields and click Apply Changes.

    Note:

    If you can't see or edit all three URL fields, you might not have the appropriate roles for all three modes. Work with a user administrator to update your roles. All the fields must have values for data collection to work as expected.
    Field Description
    User Name Enter the user name for Oracle mHealth Connector. The user account is typically a service or integration account and isn't used by a user to sign in to Oracle mHealth Connector.

    If you don't have the user name or password, work with the delegated administrator who is responsible for provisioning users in Oracle Life Sciences Identity and Access Management Service to obtain the user name and password.

    Password Enter the password for the Oracle mHealth Connector user.
    Production URL Paste the URL for the Production instance of Oracle mHealth Connector.

    Your organization received the URLs when Oracle mHealth Connector was set up. If you don't have the URLs, reach out to your Oracle point of contact.

    Testing URL Paste the URL for the Testing instance of Oracle mHealth Connector.
    Training URL Paste the URL for the Training instance of Oracle mHealth Connector.

    Note: Having a study available in Training mode isn't mandatory for setting up the connection to Oracle mHealth Connector, so having a URL for the Training field can be optional.