Understand signature configurations

As a sponsor user, your study may encounter different scenarios where a signature is required, such as signing the subject's entire casebook, or signing a specific visit or form.

By creating custom signature configurations, you can allow sites to sign off at the form or visit level for given forms and visits using customized affidavits. For example having specific configurations to sign a serious adverse event form, adjudication forms, completed visits, or forms that capture certain protocol deviations.

You can also define casebook level signature configurations to sign data at the subject level. The Casebook Signature configuration is generated by default and it is listed as required by all subjects with the Approve and sign subject data permission. However, you can further define additional details about the casebook signature.

Note:

Both, standalone signature configurations and casebook level signature configurations, are mutually exclusive. This means a form or visit will be in a Partially Signed status until all the applicable signature configurations are signed, including the subject's casebook signature. Hence, only when both the subject level signature and any configured form or visit level signatures are performed, the status changes to fully signed.

What sponsor users must know

Before you begin your work with signature configurations, consider the following to assure you approach your task properly:

Concept Description
Permission to create signature configurations You must be assigned the Manage signature settings permission in order to create and edit signature configurations.
Display of signature elements Signature elements on the Study and Subject homepages are hidden by default for existing studies. In the Study Settings, selecting Yes for the Display signature elements for site staff and sponsors option enables the Signature widget Signature widget to display in Production mode, while the Signature Request side panel appears in all modes.

Warning: It is not possible to go back and select No for the Display signature elements for site staff and sponsors option once Yes has been selected and saved for the corresponding mode.

Signature configuration
  • To add more than one combination of an affidavit and role(s) for a given set of forms or visits, you must create an additional signature configuration for each combination.
  • Every form that has been created is available in the Forms list when creating a signature configuration, regardless of whether they have been assigned to a visit or not.
  • If a new visit is named the same as a deleted visit, both appear as options in the Signature Configuration.
Signature configuration: Roles who can sign
  • When defining the roles by which a given signature is required, only roles with permission to sign will appear in the configuration drop-down list. These permissions include Approve and Sign Assigned Data Only and Approve and sign subject data.

    Template users will not appear in the drop-down list for form and visit level signatures.

  • If more than one role is selected in a signature configuration, a user assigned any of the selected roles can sign and fulfill the signature requirement.

    If two roles are required to sign, then two signature configurations are required.

  • When a role referenced in a signature configuration has been retired, it will not be removed from the signature configuration, but the role will no longer have the ability to sign the data.
  • When removing signature related permissions from study roles, be aware that if a role is still referenced in a signature configuration they no longer have permission to sign. The Sign option will still be available, but users will receive an error when attempting to sign.
Updates to existing signature configurations Modifications made to a signature configuration are applied to unsigned data and data that has never been signed, but does not affect signed data unless it becomes unsigned.
Overdue signature notifications Once a signature's target date has been reached or become overdue, you have the option to trigger an email notification each day until the overdue signature is applied.

For notification details, see the Signature request notification.