Verify that a site received a shipment

If the site received the shipment, but did not register it as received in Oracle Clinical One Platform, the site won't be able to dispense the kits in the shipment, and the site may appear to be out of stock when there are kits available at the site. This procedure also applies to rollover studies.

Show me how!

1. On the Home page, determine where to work:
   • To work with real data in Production mode, click the title of the study.
   • To work with mock data in Training mode, click the Training Mode button () on the study.
2. Along the top, click Supplies.
3. Below the study name, make sure the Shipments tab is selected.
4. From the Site drop-down, select a site.
5. From the Status drop-down, select Received.
6. Review the contents and dates of the shipments the site has received.
7. If you don't see the shipment you're looking for, check if the shipment is still in transit:
   1. From the Filter by Status drop-down on the right, select In Transit.
   2. If the shipment has a Tracking Number, check whether the shipment has arrived. If there is no Tracking Number, review the shipment's Ship Date, and contact the site outside Oracle Clinical One Platform if they should have received the shipment already.