Work with topics

This section includes procedures for working with topics and topic reports.

• View topics
  You can view topics you created and topics you have permission to see from your work teams.
• View a specific topic
  You can view general information about a topic and the topic links, comments, attachments, actions, and history associated with the topic.
• Quickly access topic information
  If you click on any row in the Topics table, the Recent Topics panel is replaced with a Detail panel with details about the selected topic.
• Open a topic from the Recent Topics list
  If you click a topic in the Recent Topics list, it opens for viewing.
• View Topic and Edit Topic pages
  From the Topics table, you can view and edit topic information.
• Add or view comments for a topic or action
  You can add or view comments for a topic or an action.
• Add a topic
  You can add a topic on the Topic Management page.
• Select a topic template
  When adding a topic, saving to a topic, or submitting a review, you can select a topic template for your new topic.
• Make a topic visible to a work team
  A work team is a group of users who have an interest in a set of topics. When a topic is made visible to a work team, the members of that team can view the topic and any actions defined for it.
• Remove a link
  You can remove a link added to a topic that provides a cross-reference to another topic.
• Reopen a topic
  You can reopen a topic if the topic is in a closed state and your topic workflow configuration includes a transition from that state to another state, such as Assigned or Reopened.
• Delete a topic
  You can delete topics from the Topics table.
• View the history of a topic
  You can view the history of topics you created and topics you have permission to see from your work teams.
• Viewing topic reports
  Predefined Oracle Analytics reports are optional topic reports that provide greater detail on topic information.
• Create a topic PDF or ZIP file
  You can create a PDF or Zip file to document the contents of a topic and include attachments.