2 Choose the password reset flow

You can choose how users in your organization reset their account passwords.

Note:

After you switch to the Email Link flow, you cannot switch back to the Security Questions flow in Oracle Identity Self Service. To switch back, contact Oracle Life Sciences Support. You can switch back only if no users were created after the switch to the Email Link flow.

1. In the upper-right corner, select Manage.

   Note:

   Customers who have not yet migrated to the updated Oracle Identity Self Service console and continue to use OIM may not see the Manage button. Use the equivalent administration page in your current console.
2. Select the Users tile.
3. Under the User Settings heading, select one of the following:
   • Email Link: When a new user is created or when a user selects Trouble Signing In on the Sign In page, the user receives an email with a link to set the account password.
   • Security Questions: When a new user is created or when a user selects Trouble Signing In on the Sign In page, the user receives an email containing the account password.
4. Select Yes on the Confirmation screen.

Note:

Customers who move to the updated Oracle Identity Self Service console can use an email confirmation code for password reset. To enable this option, contact Oracle Life Sciences Support.