Request customized reports

To request a customized report:

1. Go to Support Cloud.
2. Log in with your Oracle Corp SSO credentials.
3. Click Create Request.
4. Click Change Request.
5. Click Learn about your application.
6. In the Summary field, write “Please provide IAMS (enter report name)”.
7. In Severity, select Medium from the drop-down menu.
8. In the Description field, enter the required information for the report you need:
   • For Authentication History Report, provide the name of the study and a time frame.
   • For Federation Audit History Report, provide the customer short Org-ID and a time frame.
   • For First and Last Access Report, provide the name of the study and a time frame.
   • For Custom Role Membership Report, provide the name of the study and a time frame.

     Note:

     When providing a time frame, include day, month, and year. For example, "01-JAN-2018 through 31-DEC-2019 inclusive."
9. In Category, select Service Request, then Application, then General, and then Information.
10. In Product, select UMT.
11. In Business Service, select UMT.
12. In Environment, select Prod/Live.
13. In Implementation Window, select As Soon As Possible.
14. In Date Required By select a valid date from the calendar.
15. In Action, select Other.
16. In sFTP path, provide a folder path where the generated report should be uploaded.
17. Click Submit.