Request customized reports
To request a customized report:
- Go to Support Cloud.
- Log in with your Oracle Corp SSO credentials.
- Click Create Request.
- Click Change Request.
- Click Learn about your application.
- In the Summary field, write “Please provide IAMS (enter report name)”.
- In Severity, select Medium from the drop-down menu.
- In the Description field, enter the required information for the report you need:
- For Authentication History Report, provide the name of the study and a time frame.
- For Federation Audit History Report, provide the customer short Org-ID and a time frame.
- For First and Last Access Report, provide the name of the study and a time frame.
- For Custom Role Membership Report, provide the name of the study and a time frame.
Note:
When providing a time frame, include day, month, and year. For example, "01-JAN-2018 through 31-DEC-2019 inclusive."
- In Category, select Service Request, then Application, then General, and then Information.
- In Product, select UMT.
- In Business Service, select UMT.
- In Environment, select Prod/Live.
- In Implementation Window, select As Soon As Possible.
- In Date Required By select a valid date from the calendar.
- In Action, select Other.
- In sFTP path, provide a folder path where the generated report should be uploaded.
- Click Submit.
Parent topic: Access customized reports