Step 3. Enter a ticket to obtain the password for the Product Verification Pack (PVP)

Do I have to do this? Yes. Due to security considerations, the PVP can be downloaded only if you have the current password. But if you are responsible for validating, we think you'll find that the contents of the PVP are worth the extra step of getting the password.

How many times do I have to do this task? The password changes every 90 days, so you'll have to request a new password about four times per year.

1. Open Support Cloud.

   Tip:

   Your Support Cloud account is the same as your My Oracle Support (MOS) account.
2. Select the Support Request tab.
3. Enter a ticket and ask for the password for the product PVP. Complete the following fields:
   • Select Customer: Choose the name of your organization.
   • Select Product: Choose UMT.
   • Select Business Service: Choose the business for your organization, such as UMT - <your organization>.
   • Oracle Internal: Choose No.
   • Environment: Choose Other.
   • Severity: Choose the severity.
   • Issue Category: Choose General Inquiry.
   • Summary: Enter Please provide password for the InForm Product Verification Pack (PVP).
   • Description: Enter Please provide password for the InForm Product Verification Pack (PVP).