2 Troubleshooting

To get useful information when troubleshooting errors:

  • Click Event Log to view the 1000 most recent events added by InForm to the event log on the InForm application server.
    • To view more details about an event, select it in the table.
    • To refresh the Event Log, click refresh icon above the table.
  • When a study deployment or MedML installation fails, the status Failed and a View Log link appear on the study card.

    Click the link to view the error message generated when the failure occurred.