Allowing support for restricted report elements

You may need to give a support user the ability to troubleshoot Report Studio reports that contain either restricted element.

For a user to troubleshoot reports containing custom HTML or SQL, the user must:

  • Be a Support user type.
  • Be a member of the following Reporting Groups:
    • Directory Administrators
    • Ad Hoc Users
    • Sponsor Users
  • Not be a member of the Authors Reporting group.