Answer a query

  1. Click Subjects, open a form with a query icon (Query icon) and open the query.
    or

    Click Queries, and in the Description column on the right, click the query description.

  2. Answer the query:
    • By changing the data value—Click Update and Answer, and then enter a new value.
    • Without changing the data value—Click Answer.
  3. Select or enter a reason, and click Submit.