I completed my training, why did I get assigned to it again?
Did you complete the training more than 12 months ago?
Training completion certificates are valid for 12 months.
- If you completed your training more than 12 months ago, you are re-assigned to the training.
Show your previous certificate to your study administrator who can decide whether to accept a certificate that is older than 12 months. Your study administrator may accept the certificate, or decide that you need to re-take the training.
Note:
You may have previously completed a course with a similar name. If the previously completed course contains the correct software name, version, and role you can present its completion certificate to your study administrator as proof of completion. - If you completed the training within the previous 12 months, your training status will show as Completed/Trained.
Parent topic: HS Learn training FAQs