Monitor the workload
As a workflow manager, you can monitor the workload in Oracle Safety One Intake through an aggregate view of end-to-end intake processing.
You can see system metrics representing the most important key performance indicators (KPIs) as charts and drilldown views.
You can ensure that any record that comes into the system has been processed to conclusion within the system-defined SLA (24 hours, including holidays and weekends). You can easily identify if any records in the system are in danger of exceeding the SLA.
You can trace any record that enters the system, get real-time status updates on it, and track any user activity to do with the record. At any stage, you can take action to ensure the record is processed successfully.