Reject a report

As an intake processor, you can reject an entire report based on one of several criteria.

Table 7-16 Report rejection reasons

Reason Description
Illegible or Unreadable Content The content of the document is not decipherable.
No Company Product The document makes no reference to a relevant pharmaceutical product.
Non-AE Document The document falls outside the scope of AE documentation.
Other

Type your own reason for marking the document as invalid.

You can write up to 255 characters, including spaces.

  1. Make sure you are on the Intake Worklist. For more info on navigating to the Intake Worklist, see Navigating.
  2. Select the record you would like to validate by clicking on its ID. Alternatively, you can check the box of the record you would like to work on, select Expand Details, then Start Work.

    Note:

    If you are trying to work on a record which is not assigned to you, you will be prompted to continue with or without assigning that record to you.
  3. Once you have checked the documents contained within the record, select Reject Report.
  4. Select one of the following reasons for marking the document as invalid:
    • Illegible or Unreadable Content
    • No Company Product
    • Non-AE Document
    • Other
    For more information on each of these options, see Mark a document as invalid.
  5. If you have selected Other, type the reason for your choice and select Mark as Invalid.

    WARNING:

    This action cannot be undone.