Understanding which documents to add

The Oracle Safety One Intake system can be configured to automatically process a range of AE document types.

Supported AE document types

Oracle Safety One Intake can normally ingest the following types of AE documents:

• AE reports in the form of email, spontaneous AE forms, or call center AEs.
• Company websites, company adverse event reporting portals, voice to text transcriptions, chatbot text.
• Clinical Serious Adverse Events (SAEe), in the form of papers, fax, or a digital format.
• Literature cases and Medical Literature Monitoring ICSRs.

To find out which document types are supported for your organization, contact your delegated administrator.

Supported file types

By default, Oracle Safety One Intake supports the following file types:

Table 4-1 Safety One Intake supported file types for ingestion

File type	Format
Image	VSD, TIF, TIFF, PSD, PS, PNG, JPG, JPEG, BMP, GIF
Text	DOC, DOCX, TXT, RTF, PDF, MSG, WPD
Spreadsheet	XLS, XLSX, CSV
Other	MDB, ZIP, DICOM, DCM, PPT
Markup	XML, SGML, SGM

Note:

Your delegated administrator configures the file types you can upload to Oracle Safety One Intake.

Supported file types for automated processing

Though you are allowed to upload documents in a variety of formats, these documents must fulfill certain criteria before they are processed automatically. Before you begin uploading documents, consider the following:

• Extraction can only work with image-based files, such as faxes or scanned documents. These can only be in DOC, DOCX, and PDF formats.
• Equally, extraction can only work on documents for which a recipe is configured. For more information on recipes and how they are configured, see Create a new recipe configuration.
• Your delegated administrator configures the maximum size for the files you upload to Oracle Safety One Intake. For more information, see Configuring Case Form (System Management).