Email account verification error in Email Intake Configuration interface

If your system uses Microsoft Graph API for email intake, a verification error occurred when you attempted to configure certain email accounts. (38820102)

Before:

You could not successfully add certain email accounts to the Email Intake Configuration interface if your system used Graph API for account access. The following error message appeared, even when all the details you entered were valid: Unable to verify account. Verify the Email Address, the Client ID, Client Secret, Tenant ID, and Authorization Scope and try again.

After:

If your system uses Graph API, you can now successfully add email accounts in the Email Intake Configuration interface.

Impacted Areas:

Email intake and outgoing email configuration