Follow-up awaiting acceptance notification displayed in a case even after follow-up was marked as invalid in Safety One Argus

Before

After upgrading to Safety One Argus, auto-rejected ICSR follow-up reports from the Consolidated Intake Worklist could still generate Follow-up Awaiting Acceptance case notifications in the corresponding Argus case. (39156260)

After

Auto-rejected ICSR follow-up reports no longer generate case notifications in Argus. Case notifications are created only for reports that are pending acceptance. If notifications were previously created for rejected reports, you can remove them by raising a Support ticket.

Impacted areas

Intake processing