Consolidated intake processing workflows

The Intake Worklist now supports E2B imports, allowing you to process E2B records directly from the Intake Worklist. You can also perform Duplicate Search and Merge Follow-up tasks for incoming AE records, including E2Bs and other source documents, from the Intake Worklist.

With Oracle Safety One Intake 25.1, all incoming English E2Bs via the interchange service appear in the Intake Worklist with appropriate tasks automatically assigned. Details and actions previously available in the ICSR Pending and ICSR Processed reporting screens in Oracle Argus Safety are now accessible in the Intake Worklist and Intake Monitor List respectively. Additionally, E2B reports in the Intake Worklist now support PII restrictions and task assignments for enhanced compliance and workflow management.

Users working on E2B imports must be assigned the Intake Processor role to maintain uninterrupted access to E2B import workflows within the Intake Worklist.

When a new follow-up is received for an existing case, the system automatically adds a notification for the case processing user in the New/Open Worklist and the case form. This transition centralizes intake processing, integrating all key functionalities into one intuitive, consolidated interface for easier and faster task completion.