9 Monitoring your records

The Intake Monitor is a central list in the Safety One Intake system which displays all the records which have been uploaded, regardless of the requirement for manual intervention.

The purpose of the Intake Monitor is to provide an overview of the duration of conversion processes, in as much detail as necessary for your work.

Understanding record states in the Intake Monitor

In the Intake Monitor, records can have the following statuses:

• Intake Processing: records with this status are being processed by the system.
• Processed: records with this status have been processed by the system. These can also have the following sub-statuses:
  • Processed-Invalid
  • Processed-Initial
  • Processed-Follow up
• On Hold: records with this status have been automatically detected as follow-ups to existing records.

The Intake Monitor also provides insight into processing time, which presents the total time the Oracle Safety One Intake system took to process a record. Using this feature, you can get a feel for how long it typically takes to process a particular type of record.

• Monitor records as a workflow manager
  As a workflow manager, you can see the distribution of intake records based on a variety of metrics and charts.
• Monitor records as an intake processor
  As an intake processor, you can use the Intake Monitor to keep track of the records you have access to, all in one place. This includes records undergoing intake processing, records that have been put on hold, and records that have already been processed.